The MedCoach Difference

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Our healthcare logistics solution help providers work more efficiently, patients live healthier, and healthcare systems work smarter. Local or National Account Ability.

• Long-Term Care Facilities
• Home Health
• Provider Groups & Private Practitioners
• Blood Banks/ Independent Laboratories
• Pharmacy
• Hospital Systems
• Research & Universities
• Surgery Center
• Heart & Vascular 

We optimize patient health. With each account you are assigned a Dedicated Account Manager who knows and understands your business, your people, and your expectations. 

• Insights & Reporting
• Single Point of Contact
• Regional project-based resources
• Scalability
• Certified Medical Courier
• HIPPA Trained
• Live Dispatch
• STAT Capability
• Rural Health Lab Partner

This Service is provided to allow you to conveniently pay your invoice. To proceed, please enter the lab code and invoice number found on your MedCoach invoice.

If you cannot locate your lab code, please call our customer service number on your invoice.

• Billing Based on Mileage + Flat Rate/Activity Rate
• Customer Web Portal
• Monthly Reporting
• Weekly Invoicing
• Dedicated Account Manager
• Customized Route Plan

Trust our highly trained staff to handle your products with the greatest care. We handle a wide range of medical deliveries and temperature ranges. Specimens that are improperly labeled will be rejected.  

• Temperature-Controlled Transport Container
• Data Logger-Cloud Based with Alerts 
• HIPPA Certified
• Sustainability Programs
• Real Time Reporting
• Dedicated to Compliance

We guarantee on-time delivery for all of our logistics services. Our experienced team of logistics experts work closely with our freight directors to ensure your products are delivered on time, every time.

• HIPPA Compliant
• Advanced Vehicle Tracking
• Real Time Notifications
• Open API
• Route Optimization
• Manage Direct to Patient Logistics

We Conform to the strict standards of JCAHO, ACHC, CAP, HIPAA, OSHA, and DOT. Our couriers are Trained and Certified for Hazmat, Universal precaution and chain of custody procedures.

• Routed
• STAT Under 2 Hours
• Optimized Routed Delivery
• Certified Medical Couriers
• Frozen, Ultra Low, Refrigerated or Ambient
• Forensic Chain of Custody